Choice by Blue Fox
Mobile App Support
Need help with login, onboarding, service requests, or sessions? Send a support message below.
1. Send a support message
2. Contact channels
- Email: support@bluefoxhealth.com.au
- Phone: 0483 936 324
3. Before you contact support
- Make sure your app is updated to the latest build.
- Check your internet connection (Wi-Fi or mobile data).
- Restart the app and try the action again.
4. What to include in your message
- Your account email and role (participant or practitioner).
- What screen/feature you were using.
- What happened versus what you expected.
- Any error message text and screenshot if available.
- Your device type (iOS/Android) and app version from Settings.
5. Help topics
Account & Login
Sign-in issues, verification, password reset, or account access.
Onboarding
Profile setup, document upload, interview scheduling, and approvals.
Services & Sessions
Requests, bookings, activities, session statuses, and timelines.
Maps & Directions
Location detection, map loading, and directions-related issues.